Change management

If you are changing your processes, technology or the way your business operates, our change specialists can help you to identify and plan support for the impacts the change will have on your people. We work with you to:

• Build a strategy and an action plan to support your change objectives
• Understand your business, the way that your people work and the best way to connect with them throughout the change
• Engage with your leaders and people throughout the change process Coach your people on leading change
• Manage the delivery of all components of the change strategy and plan – communications, training, leadership coaching, performance support
• Develop change networks and capability within your organisation to continue to support the changes well after 'deployment'
• Work within common change management frameworks, or assist you in developing a tailored change management methodology

Engagement and communications

We understand the importance of practically engaging your people and providing them with timely, consistent and honest information about your initiative. We can work with you to:

• Identify and engage with stakeholders
• Identify the most appropriate engagement and communications strategy to support your business objectives and connect with your audiences
• Develop and deliver an engagement and communications work plan
• Deliver communications through a variety of formats and media
• Facilitate workshops and group discussions
• Establish and support key engagement and communication roles within your business

• Develop an overarching training and performance support strategy
• Develop, design and deliver training for
  • Enterprise systems such as SAP, Oracle, Peoplesoft
  • Learning management systems, including Saba Learning and SAP Enterprise Learning
  • Document management systems, portals, Sharepoint
  • Process education
• Develop a range of tools to support the delivery of training and connect your people to ongoing support avenues: systems simulations, classroom and facilitator guides, training exercise books, facilitated workshops, competency assessments, job aids, online help
• Develop and train your trainers
• Developing training for audiences who require languages other than English (LOTE)

Web based
learning and
elearning

We can work with you to:

• Develop web based or elearning training
• Select and implement elearning tools including authoring tools, simulation capturing tools, learning management systems, content management systems
• Develop simulations
• Develop guidelines for developing and managing content